Senior Systems Administrator at a Wilmington based SaaS company, with a background spanning network infrastructure and systems engineering. Years of hands on experience keeping production environments healthy across on premises, hybrid, and cloud deployments.
I build and maintain monitoring stacks that give full visibility into your servers, network gear, and services. Problems get caught before they become outages. Alerting is tuned to what actually matters, not noise.
I deploy and manage endpoint detection and response on every server, backed by a 24/7 security operations center. Patch cycles are scheduled and consistent. Your attack surface stays as small as possible.
Most businesses find out their backups were broken when they need them most. I verify jobs, test restores, and document your recovery procedures so that when something goes wrong, recovery is measured in hours not days.
Manual processes create inconsistency and risk. I identify what can be automated in your environment and build the tooling to handle it reliably. This covers everything from network config backups to deployment pipelines to routine maintenance tasks.
I configure, document, and maintain switches, firewalls, and routers. Network device configs are backed up automatically. If a device fails, replacement is fast because everything is already documented and recoverable.
You get a monthly health report covering what was monitored, what was patched, how backups performed, and anything that needs your attention. No technical jargon, no noise. Just the information you need to make decisions.
Everything I offer comes directly from years of managing production infrastructure at a SaaS company where things actually have to work. Not lab environments, not certifications. Real systems, real consequences, real fixes.
I have a background that spans systems administration, network infrastructure, and field deployment. That range means I can diagnose problems across the stack and not just hand them off to someone else.
Tidal Banks is deliberately small. That means every client gets my direct attention, not a tier one helpdesk ticket.
I monitor and address issues before they reach you. The goal is for your infrastructure to be boring. No surprises, no scrambling.
I don't do helpdesk or workstation support. My focus is entirely on your servers, network, and the systems underneath your business, and that focus shows.
Everything I do gets documented. You always know what's in your environment, what's been done, and what's coming. No black boxes.
Wilmington based, with real skin in the game. You're not dealing with a remote NOC. You're dealing with a person who cares whether your infrastructure runs.
Cisco Certified
Juniper Certified
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