Proactive monitoring, backup oversight, patching, and automation for companies running business grade infrastructure without a dedicated team to manage it.
Your systems are watched continuously. Drives filling up, services going down, unusual activity: caught and addressed before they reach you. All servers include endpoint detection and response backed by a 24/7 SOC.
Most businesses assume their backups are working. Often they're not. We verify, test, and document your recovery process so you're covered when something goes wrong.
Unpatched systems are the most common entry point for attackers. We keep your infrastructure current on a scheduled basis so there is no scrambling after a vulnerability drops.
Repetitive manual tasks create risk and waste time. We identify what can be automated in your environment and build the tooling to handle it consistently.
Tidal Banks Technology is a boutique infrastructure practice serving small and mid-sized businesses across the greater Wilmington area. We focus on proactive management, keeping systems healthy, documented, and resilient so that infrastructure stops being something you worry about.
Every engagement is built around your environment, with regular reporting and a clear point of accountability.
We're not a ticket queue. We're a dedicated practice that treats your infrastructure like it matters because it does.
Senior Systems Administrator at a Wilmington-based SaaS company, with a background spanning network infrastructure and systems engineering. Years of hands-on experience keeping production environments healthy across on-prem, hybrid, and cloud deployments.
View Full Profile →Continuous visibility into your environment, with 24/7 SOC-backed endpoint detection on every server
Verified, tested, and documented so you're covered when it matters
Scheduled, consistent patching across your infrastructure
Reducing manual work and building more resilient, repeatable processes
We start with a free conversation about your environment: what you're running, what keeps you up at night, and whether there's a fit. No pitch, no pressure.
We document your current infrastructure, identify gaps, and put together a clear picture of what a retainer engagement would include and what it would cost.
Flat monthly fee. Monitoring, maintenance, patching, and reporting on a regular cadence. You stay informed without having to manage it yourself.
We serve companies across the greater Wilmington area. Local presence means genuine investment in the community we work in.
Covers up to 15 infrastructure assets. Environments with greater complexity are quoted individually.
Billed in 2-hour minimums. We provide best-effort estimates upfront and keep you informed as work progresses. No surprise hours on your invoice.
No commitment required. Just a straightforward conversation about what you're running and whether Tidal Banks Technology is the right fit.